PRIVACY POLICY

Last Updated: 1/1/2026

Fit Repair Pros (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or communicate with us via email or SMS.

By using our website or providing your information, you consent to the practices described below.

Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

  • Name

  • Email address

  • Phone number (including SMS-capable numbers)

  • Business, facility, or property name

  • Service address or location

  • Any information you voluntarily submit through contact or service request forms

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our site

This information helps us improve our website performance, service delivery, and customer experience.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests

  • Schedule and manage repair or maintenance services

  • Send appointment confirmations and service updates

  • Communicate via email or SMS regarding services

  • Improve website functionality and internal operations

  • Maintain service records and customer support history

Email & SMS Communications

By submitting your contact information through our website, you consent to receive service-related communications from Fit Repair Pros via email and/or SMS.

These messages may include:

  • Appointment confirmations

  • Scheduling updates

  • Preventive maintenance reminders

  • Service follow-ups

Message frequency varies. Message and data rates may apply.
Consent to receive messages is not a condition of purchase.

Opt-Out Instructions

  • Email: Use the unsubscribe link included in our emails

  • SMS: Reply STOP to opt out at any time

  • For help, reply HELP or contact us directly

Important Privacy Commitment

We do not sell, rent, or share your email address, phone number, or SMS consent with third parties for marketing purposes.

Information Sharing & Disclosure

Your information is never sold.

We may share information only in limited circumstances:

  • With internal staff or authorized technicians as needed to provide service

  • To comply with legal obligations or lawful requests

  • To protect the rights, safety, or property of Fit Repair Pros, our customers, or others

Access to personal data is restricted to authorized personnel only.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

While no internet transmission is 100% secure, we take appropriate measures to safeguard your data.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage trends

  • Enhance user experience

You may disable cookies through your browser settings if you prefer.

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage users to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Continued use of our website constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Fit Repair Pros
Email: service@fitrepairpros.com
Phone: 302-332-7428

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